Effective Date: October 28, 2025

Privacy Policy

Your privacy matters to us. This Privacy Policy explains how Positive Nation LLC (“we,” “us,” or “our”) collects, uses, and protects your information when you use the Positive Nation Music App (“Service”). By using the Service, you consent to the practices described below.

1. Information We Collect

a. Information You Provide

Name, email address, and password when creating an account

Uploaded or shared content such as playlists, comments, and music

Payment details for premium features or purchases

Customer-support inquiries and correspondence

b. Automatically Collected Data

Device type, operating system, and app version

Usage activity such as tracks played and listening duration

IP address and general location for analytics and security

c. Third-Party Data

We may receive limited, anonymized analytics from trusted partners to enhance performance and user experience.

2. How We Use Your Information

We use your data to:

Operate, maintain, and improve the Service

Personalize content, playlists, and recommendations

Process payments, rewards, and redemptions

Communicate updates, promotions, or surveys (optional)

Detect and prevent fraudulent or unauthorized activity

You may opt out of marketing emails at any time.

We do not sell personal information.

We may share limited data with:

Service Providers (such as analytics or payment processors) under confidentiality agreements

Legal Authorities when required to comply with law or protect safety

Affiliates or Successors in case of merger or acquisition

Any publicly shared data will always be aggregated and anonymized.

4. Your Rights

You have the right to:

Access, correct, or delete your information

Request a copy of your data in a structured format

Opt out of marketing communications

Requests can be submitted at customerservice@positivenation.org.

5. Data Retention and Security

We retain your data only as long as necessary to operate the Service and meet legal obligations.

We employ encryption, secure servers, and strict access controls to protect your information, though no online system can guarantee absolute security.

6. Children’s Privacy

The Service is not intended for children under 13 years of age.

If we discover that a child’s personal information has been collected without parental consent, we will promptly delete it.

7. Global Availability

The Service is available worldwide. By using it, you consent to the processing and storage of your information in any country where we or our service providers operate.

8. Policy Updates

We may update this Privacy Policy from time to time. Any material changes will be communicated through the app or by email. Continued use of the Service constitutes acceptance of the revised Policy.

9. Contact Us

For privacy-related questions or requests, contact:

📧 customerservice@positivenation.org

🏢 Positive Nation LLC | California, United States of America